Parcels can be expected in:
3 - 5 working days (UK)
10 working days (Europe)


The rest of the world can take longer, averaging 14 working days (dependent on the country).

Weekends and Bank & Public Holidays are not working days and can delay delivery to certain countries. Delays can also be expected during busy delivery periods, such as Christmas.

No one likes having to wait longer than they should, so we always aim for a reliable and fast service. 

Make sure to check your Junk folder for shipping confirmation if you think it's missing, before contacting us.

If you think your parcel should have arrived, make sure to check with neighbours and your local Post Office that it has not been delivered to them before getting in touch.